The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau...There are several reports of this on this forum, and elsewhere. This is not a cable issue (cables are tight and were swap-checked), this is not a hardware issue (happens on all of my boxes at different times, and happens to other users even after hardware replacement),, this has not been remedied by a signal refresh, this is most …When there's a problem while you're watching Xfinity On Demand, you may get an error code and a brief message describing the issue. We apologize for any ...Sep 11, 2023 ... Sorry, there seems to be some trouble. Please tighten your cable connections, and then restart your TV Box. This can often fix common issues ...I'm able to log in to Xfinity from the web browser, but the following errors pops up when I try to sign in on the xfinity app. “Sorry, We’re Having Some Trouble” I've …577 Messages. @angeldeb82 Hello and thank you for reaching out over our Xfinity Community Forum. I am so sorry to hear about the email access issues you were experiencing, and I am so glad to hear that you are now again able to access your Xfinity email successfully. That is such a relief to hear.Amazon will be your middleman so you'll never have to buy directly from Comcast directly again. By clicking "TRY IT", I agree to receive newsletters and promotions from Money and i...Hey there! Welcome to Just Answer, an independent, paid-support site. Sorry to hear you're having problems, my name is ***** ***** I'm going to do everything I can to help you with this situation. RDK03036 means the satellite (smaller X1 boxes) can't talk to the main DVR box. With your TV set to the input …Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...Sep 11, 2023 · In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? 0 Cancel Post To reset your Comcast cable box, first open the Xfinity My Account app on your smart device. Under the Overview Menu, you will find the TV option. Select the device you need to troubleshoot and ...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am a bot, and this action was performed automatically.About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages.Apr 5, 2020 ... Sorry for the experience you're having with ... some freezing on one of the TVs now today ... trouble but with the kids being bored out of ...Press the power button of the internet provider and hold it for a minimum of 30 seconds. You can now reconnect all the cables to their respective slots, then allow the connection to be re-established again. Turn on your television and try to stream again. Check if the RDK-03003 is still showing.The first thing you should do when troubleshooting any Xfinity equipment is check if all of the connections going to the equipment are proper. Plug in the connectors, …Oct 27, 2022 · • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Learn how to solve the "XRE-07014" error message.6 days ago. Every time I leave the US, Outlook stops working for Xfinity (comcast.net) on both my Windows 10 laptop and my Android phone. Every time. My other email accounts continue to work but Xfinity says incorrect. (connect.xfinity.com works so I know I've got the password right) I've changed my password, tried port 587, deleted the …Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.To perform a soft reset without unplugging the cable box, you’ll just press the power button on the cable box and hold it for 10 seconds. The cable box should reset and turn itself back on at this point. If you see that the LED still isn’t on, it means you still have no power to the box.You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Click the Check for Issues button. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different providerComcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...My TV says sorry, we're having some trouble. Please tighten your cable connections then restart your TV box which can often fix common issues. We've done that three times now. …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it (Credit to …Internet streaming says there is a caching problem and won't stream tv program. Has worked for years. Started failing today - same machine, windows 10. tried clearing cache, change browsers, etc but nothing seems to work. I see this has been a problem for a while and haven't seen any good fixes in the forum.Select Try Again on screen. Ensure all your TV connections are still tight, if applicable. Unplug the TV Box for one to two minutes, then plug it back in. If you can't unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart ...Car trouble always seems to happen at the most inconvenient times, usually when you are already running late or on your way to an extremely important commitment. Turning your key t...Select Try Again on-screen. Ensure all of your TV connections are still tight, if applicable. Power cycle the TV Box by unplugging it for one to two minutes and then plugging it back in. If you can't power cycle the TV Box, try restarting it by saying, “Restart TV Box” into your Xfinity Voice Remote or holding down the power …Are you having trouble with your Whirlpool ice maker and need to remove it for repair or replacement? Removing an ice maker may seem like a simple task, but there are common mistak...Sep 9, 2021 · Very easy to reach the maximum number allowed (2). Tier 3 support is dealing with a certain unspecified volume of calls on this issue. Xfinity is evaluating some means of enabling the user to examine their active logged-in devices, and terminate the logins explicitly, in a self-serve fashion. I'm sorry to hear you're having issues with your Xfinity app, but you have definitely come to the right place for assistance. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.Step 1: Check Your Internet Connection. First, make sure that your internet connection is working properly and that there is no issue with your router or modem. If you are still experiencing problems, try connecting to a different network and see if the issue persists. Step 2: Check Your Xfinity Account and Contact …I did see in some other articles online that an incorrectly provisioned modem can cause this ... Thank you for reaching out to Xfinity Support. I'm sorry to hear you are having issues with the Xfinity Stream ... Hey there, @mtnlvr00! I'm sorry to hear that you're having similar issues using the Xfinity Stream app on your personal ...You can report an issue by going to the Xfinity Status Center. If two or more of your services are offline, you'll see a banner alerting you at the top of the screen. Click the Check for Issues button. We’ll check for other device outages in your area, and you can enter your mobile number if you’d like to receive text message updates from us.Learn how to solve the "XRE-07014" error message.About a month ago get a letter from Comcast saying I’m eligible for a FREE upgrade to equipment. Have to drive to the Xfinity store since FREE really isn’t free if you want them delivered. Install new equipment and have had 3 episodes, service calls since. ... There are way too many problems with these comcast boxes. I have exchanged 2 …Hello! I found quite a few threads about the "sorry we're having trouble" message whenever someone tries to log into the app, but it looked like everyone was trying to activate the internet. My app randomly started doing this last week despite my internet being activated for a few weeks already (the app had been working fine).Comcast customers with the X1 device will soon be able watch YouTube videos through their cable box. By clicking "TRY IT", I agree to receive newsletters and promotions from Money ...1 Message. Friday, September 30th, 2022 8:24 PM. Closed. New cable X1 box will not connect. I keep getting “SORRY, there seems to be some trouble. Please …Jul 29, 2022 · To begin, send me a private message. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. I have had an XG2v2-P box with 3 XiD-P boxes for three years along with ... When I try to sign in to the app it tells me "Sorry, We're Having Some Trouble" I've tried resetting the password multiple times, uninstalling and reinstalling the app, clearing the …Jul 29, 2022 · To begin, send me a private message. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. I have had an XG2v2-P box with 3 XiD-P boxes for three years along with ... I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Aug 23, 2020 · Since you’re in apartment you’re going to need a tech out, either your disconnected outside or inside your apartment. The previous tenant may have had a different provider Best way to setup DMZ. Hello, trying to improve my gaming experience. One thing I heard is to put my gaming console into the DMZ. I tried to add my gaming console into my wi-fi router's DMZ by specifying the internal address, seems like it kind of improved but then a day or two later, my household started …X1 Error Code: XRE-10007Jun 19, 2020 · My original service is internet with one TV. I connected an existing coax cable that was used for DirecTV to Xfinity modem for TV. The original Xfinity TV installation works fine. Ordered and recieved two new X1 TV boxes and using the working/existing coax, I am unable to activate the new boxes. Purchase and installed the above splitter/amp. Arriving home in CT the DVR list magically reapoeared on my Windows Laptop as well and I was able to select and watch a saved recording. While that issue seems to have been resolved by some update, there is still random freezing on a very strong broadband connection. However it seems to recover …I never needed to do this before. There is obviously some issue. I solve this by disconnecting and reconnecting wifi. It usually works the first time but sometimes I have to repeat. This happens maybe 10 times a day and nothing seems to trigger it. The connection not private/secure seems to be a difference in certificates, maybe the …May 13, 2020 · Last night all three worked fine. Got up this morning, DVR good, 2 set top boxes have RDK-03036 code. Had Comcast installed last month, so we’re new customers. The day equipment was delivered, the tech did not hook up cable outside so a tech actually came into our condo and fixed it even though they originally said no to anyone coming in. Aug 25, 2022 · Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed …Is there are way to reset this issue ... Visitor • 3 Messages. Wednesday, October 12th, 2022 8:10 PM. Closed. XFI App continues to say sorry we're having some trouble please contact us at 1-800-xfinity. Try to login ... @XfinityRaul I can access the myxfinity app and the website but the xfinity app i cannot it pops up the loading ...Best way to setup DMZ. Hello, trying to improve my gaming experience. One thing I heard is to put my gaming console into the DMZ. I tried to add my gaming console into my wi-fi router's DMZ by specifying the internal address, seems like it kind of improved but then a day or two later, my household started losing internet access, had to reboot ...Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.Xfinity has no information on this. I’m about to really cancel my account. I see some people had the same issue but Xfinity doesn’t want to display the solution publicly and each time they ask users to contact privately.Press the power button of the internet provider and hold it for a minimum of 30 seconds. You can now reconnect all the cables to their respective slots, then allow the connection to be re-established again. Turn on your television and try to stream again. Check if the RDK-03003 is still showing.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Common solutions. Ensure all TV connections are tight, if applicable. Perform a System Refresh with the following steps: Into your Xfinity Voice Remote, say “Refresh” or “System Refresh.” Power cycle the TV Box by unplugging it for 1-2 minutes and then plug it back in. Next steps. See moreMar 12, 2022 · @doesnotmatter_ I received my XB7-T today and will be making the switch tomorrow.I will let you know. However, I would be very interested to know if someone has been able to create new forwards before I take the leap. Go to the WiFi settings on your WiFi-enabled device and select the Network Name from the list of available networks. Enter the password when prompted. If you're prompted to enter a PIN instead of a password, click the Connect Using a Security Key link to enter the password in the Security Key field. Connect through an Ethernet cable Plug the ... The Xfinity app when attempting to login after putting in a correct user name and password (double checked on the browser) brings up.Select Try Again on screen. Ensure all your TV connections are still tight, if applicable. Unplug the TV Box for one to two minutes, then plug it back in. If you can't unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart ...Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Hey there! Welcome to Just Answer, an independent, paid-support site. Sorry to hear you're having problems, my name is ***** ***** I'm going to do everything I can to help you with this situation. RDK03036 means the satellite (smaller X1 boxes) can't talk to the main DVR box. With your TV set to the input …Now connecting to your entertainment experience. Watch TV series and top rated movies live and on demand with Xfinity Stream. Stream your favorite shows and movies anytime, anywhere!Car trouble always seems to happen at the most inconvenient times, usually when you are already running late or on your way to an extremely important commitment. Turning your key t...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near …Very easy to reach the maximum number allowed (2). Tier 3 support is dealing with a certain unspecified volume of calls on this issue. Xfinity is evaluating some means of enabling the user to examine their active logged-in devices, and terminate the logins explicitly, in a self-serve fashion.Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ...Much has been written about forgiveness, but not much has been written about making apologies. One day, when my patient Brittany and David were meeting with me for a weekly session...Low-income families can potentially get two months of free internet from Comcast in response to the coronavirus outbreak. Low-income families can potentially get two months of free... To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for ... Select Try Again on screen. Ensure all your TV connections are still tight, if applicable. Unplug the TV Box for one to two minutes, then plug it back in. If you can't unplug the TV Box, say “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable. For more information, please see Restart ...The latest sign that massive internet service providers are susceptible to failures in physical infrastructure. A cut in a fiber line from one of Comcast’s network partners has cau...6 comments. Best. AutoModerator • 1 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, …1 Message. Monday, August 28th, 2023 6:41 PM. XiD-C not connecting. I have a new XiD-C box and tried installing yesterday. It loaded, but the picture was frozen …X1 Error Code: XRE-10007Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.X1 Error Code: XRE-10007
17 comments. Best. AutoModerator • 2 yr. ago. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, …. True value ashford
Aug 2, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Dec 29, 2020 ... Hi there! I'd be glad to ensure that this ... Received message that "We are having some trouble . . ... In each case, the boot up process got the "&n...When there's a problem while you're watching Xfinity On Demand, you may get an error code and a brief message describing the issue. We apologize for any ... Solution code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... I'm able to log in to Xfinity from the web browser, but the following errors pops up when I try to sign in on the xfinity app. “Sorry, We’re Having Some Trouble” I've …To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds. Press the down arrow twice. Push the number 2 button. That brings up diagnostics screen. Use arrows to navigate. Exit button to exit.Go to the Connect tab. Select your network on the Xfinity app or select See Network on the xFi website. Select Advanced Settings under More. Select Port Forwarding from the menu. Select Port Forwarding. Choose the household device for the port forward you are setting up from the drop-down list of connected devices.When there's a problem while you're watching Xfinity On Demand, you may get an error code and a brief message describing the issue. We apologize for any ...Car trouble always seems to happen at the most inconvenient times, usually when you are already running late or on your way to an extremely important commitment. Turning your key t...Learn about the X1 error code XRE-03005 — Unable to connect to Xfinity TV.Aug 2, 2023 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. Jan 26, 2024 · Using a tool to tighten the connections can bend the internal wiring and cause signal issues, so we always recommend tightening them by hand. My main X1 box is working fine, all of the other smaller set top boxes have an RDK-03036 code “sorry there seems to be some trouble”. I have restarted the gateway, power cycled the main x1 box and ... X1 Error Code: XRE-10007In order to get started can you please send a direct message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? 0 Cancel PostJul 29, 2022 · To begin, send me a private message. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. I have had an XG2v2-P box with 3 XiD-P boxes for three years along with ... Mar 19, 2022 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line; Type your message in the text area near the bottom of the window; Press Enter to send it .
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